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Find answers to common questions, troubleshoot issues, or contact our support team directly for personalized assistance with My AI Girlfriend.

Frequently Asked Questions

Quick answers to common questions about My AI Girlfriend.

How do I chat with my AI companion?

Simply type your messages in the chat interface. Your AI is designed to understand and respond contextually.

How does the voice calling feature work?

Tap the call icon within the app to start a voice conversation. Your voice input is processed to allow real-time verbal interactions with your AI.

What is 'Lover Mode'?

Lover Mode provides a more intimate and personalized interaction experience with your AI companion, designed for deeper emotional connection. You can enable or disable it in your AI's settings.

Why are there limits on messages, minutes, or images?

To ensure fair usage and maintain quality service for all users, free and subscribed tiers have certain usage caps. Please refer to our Terms of Service for detailed information on these limits.

How do I manage my subscription?

Subscriptions are managed directly through your Apple App Store or Google Play Store account settings. You'll find options to view, change, or cancel your subscription there.

How can I delete my account?

You can usually initiate account deletion directly within the app's settings. If you need assistance, please contact us via email.

The app is crashing or freezing. What should I do?

First, try fully closing the app and reopening it. Ensure your device's operating system is up to date. If the issue persists, please contact our support team with details.

How can I contact customer support?

You can reach our support team by emailing us at support@octane-software.com. We aim to respond within 2 business days. Please include relevant details to help us assist you faster.

Where can I find your Privacy Policy and Terms of Service?

Links to our Privacy Policy and Terms of Service are available at the bottom of this page, in the app's settings, and on our official website.

Is my data secure and private?

We use administrative, technical, and physical security measures to protect your personal information. For full details on data collection, usage, and security, please review our Privacy Policy.

Important Legal Information

For comprehensive details on our policies and terms, please refer to:

Please note: The My AI Girlfriend app is designed for entertainment purposes only and is not a substitute for professional advice (medical, psychological, legal, financial, etc.).

Last Updated: July 13, 2025

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